The ‘Home Care Today’ project ran from 2013 to June 2017. COTA Australia continues to provide access to Home Care Today resources which were current at June 2017. However they are no longer monitored or updated, and information may not be current.
This tool was developed to help providers deliver Home Care Packages in line with the Consumer Directed Care principles of choice, flexibility and transparency. Consumers with Home Care Packages often say that spending decisions appear to have been made arbitrarily and subjectively, and by staff rather than by consumers themselves. Using this tool, consumers can instead be empowered to make choices and decisions that best meet their assessed care needs.
The tool also reflects the government’s overall objectives for home care, asking consumers to reflect on whether the spending item helps them to maintain their social roles and connections; stay independent; and improve their health, wellbeing and quality of life.
Finally, the tool includes simple risk identification questions to ensure that decisions about spending do not adversely affect the consumer. The aim is to maintain an open dialogue with the consumer so that they are included in the decision-making process and share responsibility for understanding and addressing any risks.
DOWNLOAD tool: Home Care Packages Consumer Direction – Enabling Choice & Control (Making Objective Decisions Tool)