Making a Home Care Agreement

The ‘Home Care Today’ project ran from 2013 to June 2017. COTA Australia continues to provide access to Home Care Today resources which were current at June 2017. However they are no longer monitored or updated, and information may not be current.

After you have discussed and agreed on the services and support you require, you will need to sign a Home Care Agreement. This outlines:

  • how the package will be provided
  • the services you will receive
  • your rights and responsibilities
  • how much it will cost
  • how to end the agreement.

Before you sign

Before you sign the agreement, read it carefully and ask questions about anything that’s unclear. Ask the provider to write down any disagreements and only sign the agreement when you are satisfied.

If English isn’t your first language, you can ask your provider for an interpreter to help you negotiate your Home Care Agreement.

Changing services

You may want to change the services you receive over time. You don’t need to sign a new agreement every time you make a small change – this can simply be updated in your care plan.

VIEW our page: Starting a Home Care Package