The purpose of this guide ‘The Voice of Consumers in Home Care: A Practical Guide’ is to support providers in establishing strong relationships with people who are using their services and to assist in developing a closer and more meaningful engagement with existing consumers.
If you want to know where your organisation stands on the participation ladder, please download our A4 or A3 ‘The Voice of Consumers: Pathways to Consumer Participation’ charts. This can be useful for staff training or conversations with your consumers.
To view the downloads for The Voice of Consumers Guide and Worksheet, see the resource links below:
VIEW the guide: The Voice of Consumers in Home Care: A Practical Guide
VIEW the worksheet: The Voice of Consumers in Home Care – Worksheet
VIEW our page: Consumer Engagement in your Organisation