
Draft Better Bills Guideline
The Guideline’s purpose is to facilitate retailers to prepare and issue bills that will make it easy for customers to understand and engage with billing information.
Private Health Insurance Rebate Changes – TAKE THE SURVEY Fix Private Health Insurance for Older Australians – SIGN PETITION HERE.

The Guideline’s purpose is to facilitate retailers to prepare and issue bills that will make it easy for customers to understand and engage with billing information.

In our submission we voice full support for the AER’s creation of a Guideline that would ensure bills meet the needs of consumers, now and into the future, in an efficient way that minimises cost and enables industry innovation.

COTA Australia writes in response to the consultation on CP317 – unsolicited telephone sales of direct life insurance and consumer credit insurance. We welcome this important interim measure as part of broader law reform by the Australian Government.

Australia’s leading senior’s advocacy organisation, COTA Australia, has welcomed many recommendations of the Hayne Royal Commission on misconduct in the banking, superannuation and financial services industry, but has called for stronger consumer voices to be supported into the future.

The design and distribution obligations (DADOs) should help to achieve a cultural shift within financial firms away from simply ‘selling’ financial products towards designing and distributing suitable products that meet customer needs. This submission comments on the revised exposure draft.

The design and distribution obligations (DADOs) should help to achieve a cultural shift within financial firms away from simply ‘selling’ financial products towards designing and distributing suitable products that meet customer needs.

February 2017 – COTA Australia welcomes the opportunity to contribute to this Productivity Commission Inquiry, given the essential role of Human Services in the lives of older Australians.

COTA Australia, the peak body for older Australians, today welcomed stronger consumer protections as a result of the Federal Government’s long awaited response to the Financial Systems Inquiry’s Final Report, but called again for more action to improve the retirement incomes system.

Older Australians are calling on all Federal Senators to uphold protections for consumers by voting
today to disallow regulations which remove important consumer safeguards from financial advice,
says leading seniors advocate COTA Australia.

COTA Australia still fears for the future of an independent, professional financial advice industry in Australia after the Federal Government indicated it will proceed with most of its legislation to water down consumer protections provided by the Future of Financial Advice (FOFA) legislation passed

Australia’s peak seniors advocacy organisation, COTA Australia, joins today with other consumer interest groups such as Choice to warn a Senate Inquiry about the detrimental impact of the proposed amendments to Future of Financial Advice (FOFA) legislation on tens of thousands of older Australians.