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“We use technology all the time now, and many people are so familiar with it, they think they’re too savvy to be impacted by a scam,” said Ben Young, Westpac Head of Fraud.
The Guideline’s purpose is to facilitate retailers to prepare and issue bills that will make it easy for customers to understand and engage with billing information.
The Telecommunications Industry Ombudsman (TIO) has a new report out that shares finding on fraudsters being able to access phone and mobile accounts and conduct harmful activity.
COTA Australia’s submission congratulates the signatories on their progress in bedding down the principles of the Energy Charter. We support that some are now targeting actions that move beyond regulatory obligations or ‘business as usual’.
The Energy Advocates since their establishment in 2017 have been highlighting and representing the concerns of older Australians on energy issues. The Advocates are working with us to make a submission to Independent Accountability Panel of the Energy Charter, the IAP.
In our submission we voice full support for the AER’s creation of a Guideline that would ensure bills meet the needs of consumers, now and into the future, in an efficient way that minimises cost and enables industry innovation.
Aged Care Reform was the centrepiece of this year’s Federal Budget, both in policy and financial terms. Apart from aged care there are not huge gains in this Budget.
Older Australians need a comprehensive plan from the Australian Government, demonstrating that all areas of Government are thinking and acting in a coordinated fashion to improve the lives of mature age and older Australians.
Australia’s leading advocate for older people, Council on the Ageing (COTA) Australia, is calling for greater choice, simplicity and more meaningful support for older people in its 2020 Pre-Budget Submission to the Federal Government ahead of a formative year for the future of older Australians.
COTA Australia welcomes the opportunity to provide this Pre-Budget submission of measures that we urge the Australian Government to implement as part of the 2020/21 Federal Budget.
COTA Australia writes in response to the consultation on CP317 – unsolicited telephone sales of direct life insurance and consumer credit insurance. We welcome this important interim measure as part of broader law reform by the Australian Government.
COTA Australia has welcomed the Morrison Government’s commitment to implementing the recommendations of the Hayne Royal Commission on misconduct in the banking, superannuation and financial services industry. The Government will address all recommendations requiring legislation by the end of 2020.