As a telecommunications customer, you have rights that apply to your mobile phone, landline phone, internet and, if it’s provided by a telco, your pay TV service. ACCAN has produced a guide, Making the Right Call, that summarises your rights as a phone and internet customer as outlined in the Telecommunications Consumer Protections Code and other relevant laws, regulations and industry codes.
5 November 2023, COTA Submissions
Submission to the Commonwealth Department of Social Services on developing the National Housing and Homelessness Plan
18 October 2023, COTA Submissions
7 September 2023, COTA Submissions