This DVD has been produced by the Workforce Innovation Network in the Central Coast of NSW. It is designed to introduce staff to the changes that will result from the introduction of consumer directed care.
This project aims to examine whether older Australians face age discrimination when purchasing travel insurance products, through an understanding of their experiences with travel insurance and analysis of selected travel insurance offerings.
Over 3,400 people attended these Conversations, which ranged from about 40 to around 250 people. The majority of attendees were older people and their carers. This report provides a summary of the Conversations and identifies the common themes and issues that were discussed.
Submission in response to discussion paper from 'Inquiry into the Responsiveness of Australian Government Services to Australia's Culturally and Linguistically Diverse Population'
(February 2012)
Federation of Ethnic Community Councils Australia
Department of Immigration and Citizenship