2018 National Policy Forum Presentations

Older Consumers: Choice, Challenges and Rights in Changing Markets

Presentations from the 2018 National Policy Forum.

Choice and control for older consumers in health, aged care and human services market

Leanne Wells, Chief Executive Officer, Consumers Health Forum of Australia
DOWNLOAD Presentation:Leanne Wells NPF 2018 presentation (pdf)

Tan Nguyen, President, Australian Dental and Oral Health Therapists’ Association Inc.
DOWNLOAD Presentation: Tan Nguyen NPF 2018 presentation (pdf)

Challenges faceing older consumers in complex markets

Lynne Gallagher, Director Advocacy, Communications, Research; Energy Consumers Australia
DOWNLOAD Presentation: Lynne Gallagher NPF 2018 presentation (pdf)

Standards for the Silver Economy – Consumer Benefit

Dr Bronwyn Evans, Chief Executive Officer, Standards Australia
DOWNLOAD Presentation: Bronwyn Evans NPF 2018 presentation (pdf)

Voice and empowerment of older consumers

Jane Mussared, Chief Executive Officer, COTA SA
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Lawrie Robertson, President, Residents of Retirement Villages Victoria
DOWNLOAD Presentation: Lawrie Roberson NPF 2018 presentation (pdf)

Summary Remarks

Peter Mares, Facilitator
DOWNLOAD Presentation: Peter Mares NPF 2018 summary remarks (pdf)